Frequently Asked Questions
WHAT IS THE DELIVERY TIME?
Standard displayed products are delivered in Australia within 3 working days. Bespoke product is delivered within 6 weeks. Our flat pack products are best installed by a builder or in consultation with a bathroom designer or architect.
What standard are Invio products?
Invio manufactures products to stringent industry standards and offers a comprehensive warranty and technical support for all products. Seima is committed to providing customers with a professional and prompt response to any issues that may arise.
Do you have a guarantee?
We have a 5 year guarantee on all items we supply.
Is the Unit waterproof when overflowed?
Yes it certainly is.
Which style should i chose?
Bathroom basins and sinks should be practical and suit your style, so we have lots of options. As well as free-standing sinks, we have many designed to fit on top of bathroom cabinets, giving you space for all your creams and lotions. Plus double sinks to cut rush-hour teethbrushing queues.
How safe is having my item assembled?
All of our assemblers will be contactless and will be practicing strict hygiene when working with you. Ahead of the booking, your assembler will call you and request a free area of the home to complete the build, away from you and your family. They will be required to practice good hygiene, including sanitising the area and products before leaving your home.